For the last 40+ Glorious Years, marble home moorti masterpieces have adorned the homes of our clients over the world. When it comes to delivering our shipments to your doorstep, we take no chances and work with only the best in the business.
We receive your online order confirmation, a member of marble home moorti Customer Care team will reach out to you on the mobile number provided to reconfirm your purchase and go over the details of your order, thereby ensuring you’re getting exactly what you want.
For shipping within India, Marble Home recommends and offers its customer Ground/Surface transportation for its shipments to pin codes serviced by FedEx, our primary logistics partner. If for any reason, your pin code isn’t covered by FedEx’s network, we will work with you to find a reliable alternative.
However, if you would like to personally pick up your order from our Jaipur (Rajasthan) store, or have it shipped by your own shipper, or any other way, we are quite flexible and would be happy to work with you or your preferred logistics provider. In either of the above cases, choose the ‘Pick Up from Store’ option during check out.
Please keep in mind that we too would love for you to get your Marble Home Idols & temples purchase at the earliest, and at the least minimum cost. However, years of experience have taught us to be a little more safe than sorry and it’s because of this cautious approach, we mostly ship our products using the surface/ground transportation option within India.
In our experience, not only is it the most economical option as it costs much less than Priority or Overnight Air delivery options, but also it is perhaps the safest way for transporting our heavy weight and volume packages across the country.
If you would like to pick up your order from our Jaipur, Rajasthan store or send someone else to collect it, select the ‘Store Pick Up’ option under shipping section during the checkout process. Our Customer Care team will coordinate the details with you and schedule a pick up time accordingly.
We take utmost care to pack each shipment carefully to ensure your valuable purchase reaches you intact and without any damage, but our responsibility ceases once the shipment is handed over to you.
Marble Home Moorties and Temples dispatches each shipment with full marine insurance. If there is any damage to your shipment, it is very important to notify us immediately, take as many photographs as proof to document the damage and save all the packaging materials for the surveyors’ inspection.
Despite all the precautions and our best intentions that our shipment reaches you in the safest possible way, sometimes things are beyond our control. No matter how securely a sculpture or product is packed, the journey to your doorstep is not in our hands and your cooperation here is of utmost importance.
While unboxing if you notice that the product received is damaged, you must bring it to our notice within 24 hours of receiving the shipment by calling us +91-7568811727 (India), or what’s app us on +91-7568811727 or mailing us at email@example.com