✦  Handcrafted in Jaipur since 1985  ·  Worldwide Shipping  ·  Custom Orders Welcome  ✦
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Effective Date: May 2026

Shipping Policy

At Moorti India (Marble Home), we are committed to providing a seamless and reliable shipping experience for our customers worldwide. Each moorti is a sacred work of art, and we ensure it reaches you with the utmost care.

1. Shipping Duration

  • Processing Time: Orders are typically processed and dispatched within 1-2 business days from the date of order placement (for ready-to-ship items).
  • Domestic (India): Estimated delivery duration is 3-7 business days.
  • International: Estimated delivery duration is 10-20 business days depending on the destination and shipping method (Air/Sea).
  • Please note that unforeseen circumstances or external factors (customs, strikes, natural events) may occasionally cause delays.

2. Shipping Rates

  • Shipping rates are calculated based on the weight, dimensions, and destination of your order.
  • For custom orders or large temple moortis, we will provide a specific shipping quote during the enquiry process.
  • Transparent shipping rates will be communicated clearly before the finalization of your purchase.

3. Order Tracking

Once your order is dispatched, you will receive tracking information via email. For any concerns regarding tracking or delivery, feel free to contact our customer support at sales@moortiindia.com.

4. Packaging & Handling

We use export-grade, heavy-duty wooden crating for all our marble statues. Each piece is cushioned with shock-absorbent materials to prevent movement and damage during the long journey to its destination.

5. International Shipping

  • We ship to over 50 countries including Australia, USA, Canada, UK, Singapore, and Dubai.
  • Customs & Duties: International orders may be subject to import duties and taxes, which are the responsibility of the customer. Please check with your local customs office for details.
  • For specific international shipping inquiries, please contact us to discuss the best shipping possibilities and rates for your region.

6. Damaged or Lost Items

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at sales@moortiindia.com. We will work swiftly to resolve the issue and ensure your satisfaction, including assisting with insurance claims.